What action is taken if a formal complaint is accepted?

When a formal complaint is accepted, the next step typically involves assigning the case to an Equal Employment Opportunity (EEO) investigator. This is a critical action as it ensures that the complaint is thoroughly examined and investigated. The investigator's role is to gather all relevant facts, interview witnesses, and assess the evidence presented by both the complainant and the organization. This investigative process is essential in determining the validity of the complaint and in deciding whether there has been a violation of EEO laws.

This step is fundamental in the EEO process because it not only addresses the complainant's concerns but also promotes fairness and accountability within the organization. The findings from the investigation will help inform the resolution of the case, which may involve mediation, a recommended action, or further legal proceedings if necessary. The importance of having a systematic investigation cannot be understated, as it lays the groundwork for achieving a just outcome.