What is the maximum duration of the pre-complaint process if an employee elects to go to mediation?

The maximum duration of the pre-complaint process, when an employee chooses to enter mediation, is set at 90 calendar days. This time frame is established to allow both parties involved in the dispute sufficient opportunity to engage in discussions and negotiate solutions without the pressures of a formal complaint process. Mediation is designed to be a quicker, less formal method to resolve conflicts, encouraging collaboration and communication.

If the mediation is unsuccessful or not completed within the 90-day window, the employee retains the option to file a formal complaint. This process is intended to promote a resolution that is mutually beneficial, and the timeline reflects the recognition that some disputes may require more time to adequately address. Understanding this timeline is crucial for both employees and employers, as it impacts how grievances are handled and ensures that both parties are aware of their rights and responsibilities during the dispute resolution process.