What is the purpose of "sensitivity training" in the workplace?

The purpose of "sensitivity training" in the workplace is to promote respect among diverse individuals. This type of training focuses on building understanding and empathy regarding the various backgrounds, experiences, and identities of colleagues, which helps to create a more inclusive and harmonious work environment. It encourages employees to appreciate differences and fosters an atmosphere where all individuals feel valued and respected. By addressing issues such as bias, prejudice, and communication barriers, sensitivity training equips employees with the tools to interact positively in a diverse setting, thereby enhancing teamwork and collaboration.

In contrast, the other options focus on specific skill sets or compliance with regulations that are not related to fostering interpersonal relationships or understanding diversity within the workplace. Improving technical skills, teaching compliance with financial regulations, and enhancing product knowledge are all vital components of employees' professional development, but they do not encompass the fundamental goal of sensitivity training, which centers on interpersonal dynamics and respect among a diverse workforce.